Companies will be invoiced on the date of the course, or for more than one booking, you will be invoiced for all bookings on the last course date. Invoices must be settled within 30 days. For private bookings, you will be invoiced in advance of the course and must be settled before the course date.
Should the unfortunate happen and you need to cancel your course, the procedure is as follows:
- 11 or more full working days notice before the course: 0% of fee paid.
- 10-6 full working days notice before the course: 50% of fee paid.
- 0-5 full working days notice before the course: 100% of fee paid.
Should you need to change your course date to an alternative date, and book that date within 5 working days of the cancellation, then you will not be charged regardless of the cancellation terms above.
- BACS: bank details are shown on the invoice.